
As if there could possibly be any lingering doubt that Apple's approval bots over at the iTunes App Store have been consistently asleep at the wheel, the sudden appearance of a simple "visit these map locations and earn a coin" GPS-based game called Mariolife [iTunes Store Link] should cause even the most skeptical of apologists to scratch their heads.
Right from the start, problems (and complaints) concerning the approval process have turned up due to seemingly abitrary App Store rejections. A quick Google search turns up phrases such as "more app store rejection fun" and "Apple's Terrifying App Store Rejection Policy" and "rejected from Apple's App Store for the most absurd of reasons" and, lest anyone think Apple discriminates via this "absurd" policy, even the popular band Nine Inch Nails saw an App rejected.
Why? Because the app provided access to a podcast which provided access to a song which happened to have a nasty word in it. Similarly, the Eucalyptus eBook Reader app was rejected for providing access to the Project Gutenberg library of books, and one of those books happens to be the Karma Sutra. Scandalous.
To Apple's credit -- ahem -- most of these Apps eventually get approved, but only after a bit of a public outcry and not before the loss of a little credibility. (It probably doesn't hurt to be Trent Reznor when you complain, either.)

Just to mix things up, or to keep critics on their toes, Apple has chosen to allow an app which features graphics of Nintendo's Mario Bros. characters, ripped straight from Nintendo's own games, never-mind that the app is actually named after the titular character -- and it's selling for $2.99. (For what it's wroth, it actually does appear to be selling. Several reviews have been posted. Verdict: The app kind of sucks.)
The problem? Nintendo isn't involved with the game. It was created by a guy named Slava Bushtruk.
When the approval process lets slip through an obvious violation of Nintendo's intellectual property while continuing to reject seemingly innocuous apps, the perception that the process is deeply flawed at best, and arbitrary at worst, grows stronger.
I sent an email over to John Gruber at Daring Fireball, who -- after posting a link and a "WTF?!" to the App in question -- provided this update:
Ends up the App Store review team simply doesn't deal with copyright and trademark verification (with the exception of enforcing Apple's own trademarks, of course). Any beef Nintendo has (and trust me, they're going to have a beef with this app) is between Nintendo and Mariolife's developer. Makes sense. SOURCE
Even so. Gruber presumably learnt this information because he has clout, and clout breeds connections to inside information and sources who are quick to respond to criticisms. Meanwhile, countless developers are left scratching their heads when an obvious trademark violation is admitted -- the Mariolife violation could not be more blatant and shouldn't really require verification beyond the application of common sense -- yet Apple seems to go out of their way to inspect possible potty-mouth language issues based on content an App might access.
In other words, when Apple finally has a seemingly good reason to reject an App, it glides through the approval process. If the policy regarding trademark and copyright is to be "let the developer deal with the fallout" why not let all Apps through, and only worry about removing Apps if/when there is a public outcry, rather than looking the fool by approving apps after-the-fact that should have been approved from the get go? It's a defensive vs. offensive strategy and Apple would be spared a lot of grief if they'd simply drop the offensive stance.
Ultimately, this is a game of perception, and the perception hasn't been favorable, thus far. The overwhelming success of the App Store will certainly blunt some of the criticism Apple is facing, but leaving developers and consumers confused about policy simply isn't good business, even in the face of success.
Good article Brian. I wonder if the secretive corporate culture is creating a lot of challenges around the dev/customer communication expectation. When Apple decided to start its own line of retail stores they brought in retail experts to build the spaces and the experience. I think they relied on internal resources for the App Store and did not look ahead enough to anticipate the challenges around approval and the wilder nature of the iphone app developers.
I can't wait to see what kind of "settlement" occurs between Apple and Nintendo. Someone really dropped the ball on this one. :P
I asm more interested in seeing what transpires between Nintendo and Slava Bushtruk.
Apple will certainly owe money. Since they do check content and only approve some of it, they can't claim safe harbor protection.
I'm not a copyright lawyer, but my recollection of the DMCA is that any content provider who engages in any sort of approval/disapproval of content on any basis loses safe harbor protection, even if they don't approve based on copyright status.
I do see your point that Apple is probably quite well lawyered-up. However, I don't think that that means Apple has thought of everything. Lawyers aren't perfect, after all. Or maybe their censors just missed this one app, even though they were supposed to reject it. Either way, I don't think that the fact that Apple "has some lawyers" means that they're in the clear. It's not uncommon for big companies to get sued and lose, even if they have great counsel.
I do think that this will get settled quickly. If I'm correct, then Apple is clearly in the wrong, legally. There'd be no reason for them not to settle for some small fraction of their profit. Nintendo, having not suffered any serious harm from Apple, and not wanting to piss off Apple fanboys, probably will take a few grand and forget about it.
If Nintendo goes after Apple as part of their complaint, and they aim to settle, it won't be for a few grand, that's for sure. A half a day of lawyer fees would cost more than they'd get, and it's going to take a lot of half days to reach a settlement agreement.
I'm not sure it would. Apple probably just wants this to go away and Nintendo hasn't suffered much and hence doesn't much care. I would doubt that Nintendo would even bother naming Apple in the complaint; Nintendo's lawyer will probably call up Apple's lawyer, ask for a few grand (in the 10s or low 100s) to maintain their copyright and Apple will agree.
After all, the relative pittance that Nintendo could get from Apple wouldn't be worth the time or bad publicity. Nintendo's only real concern is with making an example of the actual author and with protecting their copyright/trademark from becoming genericized.
A link from Gruber, too. That should be a nice reward in two months.
I'd be really interested just to see the kind of traffic that sends. Let us know how it's looking.
and I don't link pictures of naked women on a beach and call it an article
Ouch...
Saw that one...
I am amazed that it is still up. Nintendo has to have heard of it by now. I would have guessed that they would have come down on Slava in a New York minute.
The links that are supposed to go to the developer site and the support site just redirect to their Twitter page.
Been reading their Twitter feed. Someone has been giving them grief about using Nintendo's IP. Slava is responding as if he does not know what IP is There is one response where Slava might actually be getting it a little bit. He thinks that simply removing the Mario images should be enough. I would guess that Nintendo will not only go after them for their sales revenues, but also damages to the Mario brand. These guys won't have two coins to rub together when Nintendo finishes with them.
Apple really needs to post a set of guidelines as to what will or will not be allowed in the App Store and hold to it. It is ridiculous that they are supposedly reviewing every app, have it get in and then repeal it.
You're in Easy Mode. If you prefer, you can use XHTML Mode instead. |